Information We Collect

We may collect personal information that you voluntarily provide when you contact us, book a discovery call, submit an inquiry, request information, or otherwise communicate with STREAM Business Advisory.

Depending on your interaction with our website, the information we collect may include:

• Your name
• Email address
• Phone number
• Company or organization name
• Website address
• Information about your organization or project
• Information about the advisory services you are interested in
• Information included in your inquiry or message
• Appointment and consultation information
• Other information you voluntarily provide

Our contact form currently requests your name, email address, company name, information about how we can help, website address, and a message.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically. This may include your IP address, browser type, device type, operating system, pages visited, referring website, approximate location, date and time of your visit, and information about how you interact with the website.

We use essential cookies to support website functionality and optional analytics cookies to understand how visitors use our website. Visitors can accept or decline optional analytics cookies through the website’s cookie preferences.

You can also adjust your browser settings to limit or disable cookies. However, disabling certain cookies may affect website functionality.

How We Use Personal Information

STREAM Business Advisory may collect and use personal information for purposes including:

• Responding to inquiries and requests
• Scheduling discovery calls and consultations
• Understanding your organization’s needs and challenges
• Providing strategic advisory and consulting services
• Preparing proposals, recommendations, or service plans
• Communicating with clients and prospective clients
• Managing client relationships and projects
• Providing customer service and follow-up communications
• Maintaining customer and business records
• Operating and improving our website
• Understanding website traffic and visitor behaviour
• Improving our services and client experience
• Protecting the security and integrity of our website and systems
• Preventing fraud, misuse, or unauthorized access
• Complying with applicable laws and legal obligations
• Fulfilling other purposes for which the information was provided or for which consent has been obtained

Business and Organizational Information

Information provided about your business, organization, project, leadership team, operations, strategic plans, funding requirements, or other organizational matters may be used to understand your needs and provide appropriate advisory services.

Because consulting engagements may involve confidential business information, clients should use appropriate secure communication methods when submitting sensitive or proprietary documents or information. Please avoid submitting unnecessary confidential information through a general website contact form.

Consent

By providing personal information through our website, submitting an inquiry, booking a consultation, or otherwise providing information to STREAM Business Advisory, you consent to its collection, use, and disclosure for the purposes identified when the information is provided or for purposes reasonably related to those purposes.

Where required by applicable privacy legislation, we will obtain additional consent before using or disclosing personal information for a new purpose.

You may withdraw your consent to certain uses of your personal information, subject to legal, contractual, or other reasonable limitations. Withdrawing consent may affect our ability to respond to an inquiry or provide requested services.

Disclosure of Personal Information

STREAM Business Advisory does not sell or rent personal information to third parties.

We may disclose personal information when reasonably necessary to operate our website, provide advisory services, process inquiries, or conduct our business. This may include disclosure to:

• Employees, consultants, advisors, and authorized representatives who require the information to perform their duties
• Website hosting, technology, communications, analytics, and other service providers
• Professional advisors, contractors, or project partners where reasonably necessary to provide requested services
• Payment processors where applicable
• Related STREAM organizations where reasonably necessary to coordinate services or support requested by a client
• Government authorities, courts, or law enforcement where required or permitted by law
• Other organizations or individuals where you have provided consent or where disclosure is otherwise authorized or required by law

STREAM Business Advisory is part of the broader STREAM Group ecosystem, which includes STREAM Health and STREAM Foundation Inc.

We take reasonable steps to ensure that third-party service providers only receive information reasonably necessary for the services they provide.

Third-Party Websites and Services

Our website may contain links to third-party websites and services, including social media platforms, scheduling tools, technology providers, and other external resources.

The website includes links to Facebook, X, LinkedIn, Instagram, and other STREAM Group websites.

Once you leave the STREAM Business Advisory website and access an external website or service, that provider’s privacy policy and terms may apply. STREAM Business Advisory is not responsible for the privacy practices, security, content, or policies of third-party websites or services.

We encourage you to review the applicable privacy policy before providing personal information to a third party.

Protection of Personal Information

STREAM Business Advisory takes reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, theft, or destruction.

Access to personal information is limited to individuals and service providers who reasonably require it for legitimate business purposes.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted to or through our website.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, respond to inquiries, manage consultations and engagements, provide requested services, maintain appropriate business records, resolve disputes, and satisfy applicable legal or business requirements.

When personal information is no longer required, we will take reasonable steps to securely destroy, delete, or anonymize it.

Accessing and Correcting Your Personal Information

You may have the right to request access to personal information STREAM Business Advisory holds about you and request that inaccurate or incomplete information be corrected, subject to applicable legal requirements and limitations.

If you would like to make a privacy-related request, please contact us using the information below. We may need to verify your identity before providing access to or making changes to personal information.

Privacy Questions and Complaints

If you have questions about this Privacy Policy, would like to request access to or correction of your personal information, or have a concern about how your personal information has been handled, please contact us.

STREAM Business Advisory Inc.
Saskatoon, Saskatchewan
Canada
Email: ac.puorgmaerts%40troppus

We will review privacy inquiries and complaints and take reasonable steps to address concerns in accordance with applicable Canadian privacy legislation.

Changes to This Privacy Policy

STREAM Business Advisory may update this Privacy Policy from time to time to reflect changes to our website, business practices, services, technology, or applicable privacy requirements.

When changes are made, the updated Privacy Policy will be posted on this website with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or STREAM Business Advisory’s website privacy practices, please contact:
STREAM Business Advisory Inc.Saskatoon, SaskatchewanCanadaEmail: ac.puorgmaerts%40troppus